This 2009 guide by UNIFEM contributes to the development and more effective use of gender-sensitive indicators so that services are delivered more efficiently and effectively to women. It is a generic and basic tool to map and analyze governance of basic service delivery from a gender perspective. It includes indicators and measurement tools developed by multilateral and bilateral agencies as well as by national counterparts. The guide also presents examples of newly developed and innovative measurement initiatives in women's access to public services.
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